Shipping
Answers to all your shipping questions
Our goal is to ensure that your order of cookies is as fresh as possible when they arrive at your door. In order to maximize freshness, we bake cookies on Sunday night or Monday morning and ship out all orders on Monday unless notified otherwise.
How long does it take for my order to arrive?
All our shipping orders are sent via 1-3 day express shipping through USPS or UPS. Your order shipped on a Monday should arrive at your door by Thursday at the latest regardless of your location in the continental United States.
Where do you ship?
We ship to all across the United States except for Hawaii and Alaska.
How do my cookies stay fresh? Will they be impacted by heat?
Our cookies are packaged in cellophane bags and will stay fresh for a week while in the bag. The should be well insulated in our boxes during shipment.
How can I ship to multiple addresses?
If you need to place an order that ships to multiple address, please reach out to us.
Do you accept returns?
Given the perishable nature of our cookies, we aren’t able to accept returns. If you encountered an issue with your order, please contact us, and let us know what’s going on. We'll do our best to make it right.
